Dear Bus Directo
I felt I had to write to compliment you on your excellent service. We returned from Spain yesterday and used your service from Malaga Airport to Nerja and Nerja to Malaga. Unfortunately one of our group of 7 was taken ill on the return journey which necessitated a diversion to a hospital. Our driver did this with no delay. He waited at the hospital whilst our friend was admitted and then drove the rest of the party to the airport in time to catch our flight. We cannot thank him enough and there is no doubt that we will use your services in the future.
Mrs A. Richards